So it's 103 degrees scorching hot and my Smith prescription sunglasses get stepped on. I am beside myself with disbelief for they are on my 'indispensable' list and it's Friday at 4:30pm. I walk into the 18th Ave. location and am immediately greeted by the nicest guy with a great sense of humor and stylin' glasses. He applauds my resistance to a previous offer for home remedy and disappears with full confidence to work some optical frame magic. 'Happy' barely begins to describe how I felt walking out of the store a short time later. The business model that Rainbow has employed is commendable; providing exceptionally friendly, kind, and competent service that cares about improving people's lives. Thank you Rainbow and thank you Don, my eyes and I are very grateful!
